:root{
  --bg:#fbfcfb;
  --surface:#ffffff;
  --surface-2:#f7faf9;
  --line:#e5eceb;
  --line-strong:#d6e3e1;
  --text:#122033;
  --muted:#667085;
  --teal:#008b8f;
  --teal-dark:#006d72;
  --mint:#e9f7f5;
  --mint-2:#f1fbf9;
  --blue:#155eef;
  --danger:#d92d20;
  --warn:#d99a16;
  --green:#16803a;
  --shadow:0 18px 70px rgba(20,35,46,.08);
  --shadow-soft:0 10px 28px rgba(16,24,40,.05);
  --radius:18px;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,"Segoe UI",sans-serif;background:var(--bg);color:var(--text);font-size:15px}
a{text-decoration:none;color:inherit}
button,input{font:inherit}
.layout{display:grid;grid-template-columns:250px minmax(0,1fr);min-height:100vh}
.sidebar{position:sticky;top:0;height:100vh;border-right:1px solid var(--line);padding:24px;background:rgba(255,255,255,.92);display:flex;flex-direction:column;gap:24px;backdrop-filter:saturate(160%) blur(12px)}
.brand{display:flex;align-items:center;gap:10px;font-family:ui-serif,Georgia,serif;font-size:28px;font-weight:800;letter-spacing:-.05em;color:#0e1a2d}
.brand img{width:36px;height:36px}.brand span{line-height:1}.nav{display:grid;gap:6px}.nav a{display:flex;align-items:center;justify-content:space-between;padding:12px 14px;border-radius:12px;color:#344054;font-weight:750;transition:.16s ease}.nav a.active,.nav a:hover{background:#f1f7f6;color:var(--teal)}.nav a[aria-disabled="true"]{cursor:default}.side-card{margin-top:auto;background:#f7fafa;border:1px solid var(--line);border-radius:16px;padding:16px;box-shadow:var(--shadow-soft)}.side-card p{margin:.6rem 0 1rem;color:var(--muted);line-height:1.45}.main{padding:26px 32px 42px;min-width:0}.topbar{display:flex;align-items:center;gap:14px;margin-bottom:24px}.search{flex:1;height:44px;border:1px solid var(--line);border-radius:14px;padding:0 16px;background:white;color:var(--text);box-shadow:0 1px 2px rgba(16,24,40,.03)}.user{display:flex;gap:10px;align-items:center;min-width:max-content}.avatar{width:38px;height:38px;border-radius:50%;background:var(--mint);display:grid;place-items:center;color:var(--teal);font-weight:900}.status-dot{display:inline-flex;gap:8px;align-items:center;padding:10px 14px;border-radius:999px;background:#ecfdf3;color:#067647;font-weight:800}.status-dot:before{content:"";width:8px;height:8px;background:#12b76a;border-radius:50%;box-shadow:0 0 0 4px rgba(18,183,106,.14)}.hero-row{display:flex;align-items:flex-end;justify-content:space-between;gap:24px;margin-bottom:18px}.eyebrow{color:var(--teal);text-transform:uppercase;letter-spacing:.12em;font-size:12px;font-weight:900}.hero-row h1{font-size:40px;line-height:1;margin:5px 0 8px;letter-spacing:-.05em}.hero-row p{margin:0;color:var(--muted);line-height:1.5}.quality-hint{display:grid;gap:4px;border:1px solid var(--line);background:white;border-radius:16px;padding:14px 16px;min-width:290px;box-shadow:var(--shadow-soft)}.quality-hint span{color:var(--muted);font-size:13px}.cards{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:16px}.card{background:white;border:1px solid var(--line);border-radius:18px;padding:20px;box-shadow:var(--shadow-soft)}.card h3{margin:0;color:#667085;font-size:13px}.metric{font-size:30px;font-weight:900;margin:8px 0;letter-spacing:-.04em}.up{color:#16803a;font-size:13px}.workspace{display:grid;grid-template-columns:330px minmax(0,1fr) 320px;gap:16px;margin-top:18px;align-items:stretch}.list,.thread,.context{background:white;border:1px solid var(--line);border-radius:20px;overflow:hidden;box-shadow:var(--shadow-soft)}.section-head{min-height:60px;padding:16px 18px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:12px}.section-head small{display:block;color:var(--muted);margin-top:3px}.conversation-list{max-height:660px;overflow:auto}.conversation{position:relative;display:block;padding:16px 18px;border-bottom:1px solid var(--line);transition:.16s ease}.conversation:hover{background:#f8fbfb}.conversation.is-active{background:#eef9f7;border-left:4px solid var(--teal);padding-left:14px}.conversation strong{display:block;font-size:14px;max-width:220px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.conversation p{margin:8px 0;color:#344054;font-size:13px;line-height:1.35}.conversation small{display:block;color:var(--muted);margin-top:8px}.conversation .time{position:absolute;right:18px;top:17px;color:var(--muted);font-size:12px}.pill{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:5px 9px;background:#eef7ff;color:#155eef;font-size:12px;font-weight:800}.pill.success{background:#ecfdf3;color:#067647}.pill.high{background:#fff1f0;color:#b42318}.thread{display:grid;grid-template-rows:auto minmax(360px,1fr) auto auto auto;min-height:680px}.thread-toolbar{padding:16px 18px;border-bottom:1px solid var(--line);display:flex;align-items:center;justify-content:space-between;gap:14px}.thread-toolbar small{display:block;color:var(--muted);margin-top:4px}.thread-body{padding:20px;display:flex;flex-direction:column;gap:14px;overflow:auto;max-height:530px;background:linear-gradient(180deg,#fff 0%,#fbfefd 100%)}.message{display:grid;gap:5px}.message-meta{display:flex;gap:8px;align-items:center;color:#667085;font-size:11px}.message-meta span{font-weight:800;color:#344054}.message.agent .message-meta,.message.assistant .message-meta{justify-content:flex-end}.bubble{padding:13px 15px;border-radius:16px;background:#f5f7fa;max-width:min(78%,720px);line-height:1.55;color:#243043;box-shadow:0 1px 1px rgba(16,24,40,.02)}.bubble.ai{background:#e8f8f5;margin-left:auto}.message.agent .bubble{background:#dff5ef;border:1px solid #c5e9e2}.message.assistant .bubble{background:#f0f9ff;border:1px solid #d1e9ff}.ai-card{margin:0 18px 14px;border:1px solid #b7e2df;background:#f7fdfc;border-radius:18px;padding:15px 16px;display:flex;align-items:center;justify-content:space-between;gap:16px}.ai-card p{margin:.35rem 0 0;color:#475467}.composer{border-top:1px solid var(--line);padding:14px 16px;display:flex;gap:10px;background:#fff}.composer input{flex:1;min-height:44px;border:1px solid var(--line);border-radius:12px;padding:0 14px;outline:none}.composer input:focus{border-color:#94d3cf;box-shadow:0 0 0 4px rgba(0,139,143,.08)}.btn{display:inline-flex;align-items:center;justify-content:center;min-height:40px;padding:0 16px;border-radius:10px;border:1px solid var(--line);font-weight:900;background:white;color:var(--text);cursor:pointer;transition:.16s ease}.btn:hover{transform:translateY(-1px);box-shadow:0 6px 18px rgba(16,24,40,.08)}.btn.primary{background:var(--teal);color:white;border-color:var(--teal)}.btn.primary:hover{background:var(--teal-dark)}.btn.ghost{background:white}.btn[disabled]{opacity:.55;cursor:not-allowed;transform:none}.thread-actions{padding:0 16px 16px;display:flex;align-items:center;gap:10px}.inline-status{color:var(--muted);font-size:13px}.inline-status.ok{color:var(--green)}.inline-status.error{color:var(--danger)}.context-row{display:flex;justify-content:space-between;gap:16px;padding:11px 0;border-bottom:1px solid #eef2f1;font-size:14px}.context-row span,.context-block span{color:var(--muted)}.context-row b{text-align:right;word-break:break-word}.context-body{padding:18px}.context-block{display:grid;gap:6px;padding-top:12px}.context-block p{margin:0;line-height:1.45;word-break:break-word}.empty-state,.empty-panel{padding:24px;color:var(--muted)}.empty-state b,.empty-panel b{display:block;color:var(--text);margin-bottom:6px}.empty-panel{display:grid;place-items:center;text-align:center;min-height:480px}.muted{color:var(--muted)}.login{min-height:100vh;display:grid;place-items:center;background:radial-gradient(circle at 80% 10%,rgba(0,139,143,.08),transparent 30%),var(--bg)}.login-card{width:min(430px,calc(100% - 32px));background:white;border:1px solid var(--line);border-radius:24px;padding:30px;box-shadow:var(--shadow)}.field{display:grid;gap:8px;margin:16px 0}.field input{height:48px;border:1px solid var(--line);border-radius:12px;padding:0 14px}.error{background:#fff1f0;color:#b42318;padding:12px;border-radius:12px}.success{background:#e9f7f5;color:#087a6f;padding:12px;border-radius:12px}
@media(max-width:1280px){.workspace{grid-template-columns:300px 1fr}.context{display:none}.cards{grid-template-columns:repeat(2,1fr)}}@media(max-width:900px){.layout{grid-template-columns:1fr}.sidebar{display:none}.main{padding:20px}.cards,.workspace{grid-template-columns:1fr}.hero-row{display:block}.quality-hint{margin-top:14px}.thread-body{max-height:480px}}

.lead-card{border:1px solid var(--line);background:#fbfefd;border-radius:16px;padding:14px;margin-bottom:12px;display:grid;gap:4px}.lead-card span{font-size:12px;text-transform:uppercase;letter-spacing:.06em;color:var(--muted);font-weight:900}.lead-card strong{font-size:16px}.lead-card p{margin:0;color:#344054;overflow-wrap:anywhere}.lead-card em{font-style:normal;font-size:12px;color:#667085}.lead-card.is-qualified{background:#ecfdf3;border-color:#abe9c7}.lead-card.is-qualified em{color:#067647}.conversation small{overflow-wrap:anywhere}.context-block p{overflow-wrap:anywhere}@media(max-width:1400px){.cards{grid-template-columns:repeat(3,1fr)}}@media(max-width:980px){.cards{grid-template-columns:1fr}.workspace,.inbox-workspace{grid-template-columns:1fr}.layout{grid-template-columns:1fr}.sidebar{position:static}.context{order:3}}


/* v0.4 Lead Center */
.top-search{display:flex;gap:10px;flex:1;min-width:0}.top-search .search{width:100%}.lead-center{display:grid;grid-template-columns:310px minmax(0,1fr);gap:16px;margin-top:18px}.lead-filters,.lead-table-card{background:white;border:1px solid var(--line);border-radius:20px;overflow:hidden;box-shadow:var(--shadow-soft)}.filter-form{display:grid;gap:14px;padding:18px}.filter-form label{display:grid;gap:7px;color:#344054;font-weight:800;font-size:13px}.filter-form select{height:44px;border:1px solid var(--line);border-radius:12px;padding:0 12px;background:#fff;color:var(--text)}.lead-playbook{margin:0 18px 18px;padding:16px;border-radius:16px;background:#f7fbfb;border:1px solid var(--line)}.lead-playbook p{margin:.5rem 0 0;color:var(--muted);line-height:1.45}.lead-table{display:grid}.lead-row{display:grid;grid-template-columns:minmax(190px,1.1fr) minmax(220px,1.5fr) minmax(180px,.9fr) minmax(210px,1.1fr) 110px;gap:18px;align-items:center;padding:16px 18px;border-bottom:1px solid var(--line)}.lead-row:last-child{border-bottom:0}.lead-row-head{background:#fbfdfd;color:#667085;font-size:12px;text-transform:uppercase;letter-spacing:.06em;font-weight:900}.lead-row strong{display:block}.lead-row small{display:block;color:var(--muted);margin-top:5px;overflow-wrap:anywhere}.lead-topic{display:inline-flex;max-width:100%;font-weight:900;color:#122033}.lead-actions{display:flex;justify-content:flex-end}.lead-quality{margin-top:7px}.lead-quality.qualified{background:#ecfdf3;color:#067647}.lead-quality.contact{background:#eef7ff;color:#155eef}.lead-quality.warm{background:#fff8e6;color:#a15c07}.lead-quality.anonymous{background:#f2f4f7;color:#475467}.consent-ok{color:#067647!important;font-weight:800}.lead-card p b{font-weight:900;color:#122033}@media(max-width:1180px){.lead-center{grid-template-columns:1fr}.lead-row{grid-template-columns:1fr}.lead-actions{justify-content:flex-start}.lead-row-head{display:none}.top-search{flex-direction:column}}

/* v0.5 Knowledge Base */
.knowledge-layout{display:grid;grid-template-columns:390px minmax(0,1fr);gap:16px;margin-top:18px;align-items:start}.knowledge-editor,.knowledge-main{background:white;border:1px solid var(--line);border-radius:20px;overflow:hidden;box-shadow:var(--shadow-soft)}.knowledge-form{display:grid;gap:14px;padding:18px}.knowledge-form label{display:grid;gap:7px;color:#344054;font-weight:800;font-size:13px}.knowledge-form input,.knowledge-form select,.knowledge-form textarea,.knowledge-filterbar select{width:100%;border:1px solid var(--line);border-radius:12px;background:#fff;color:var(--text);outline:none}.knowledge-form input,.knowledge-form select,.knowledge-filterbar select{height:44px;padding:0 12px}.knowledge-form textarea{padding:13px 14px;resize:vertical;min-height:240px;line-height:1.55}.knowledge-form input:focus,.knowledge-form select:focus,.knowledge-form textarea:focus,.knowledge-filterbar select:focus{border-color:#94d3cf;box-shadow:0 0 0 4px rgba(0,139,143,.08)}.knowledge-grid-2{display:grid;grid-template-columns:1fr 140px;gap:12px}.knowledge-actions{display:flex;gap:10px;flex-wrap:wrap}.knowledge-tip{margin:0 18px 18px;padding:16px;border:1px solid #d5eeee;border-radius:16px;background:#f6fdfb}.knowledge-tip p{margin:.5rem 0 0;color:var(--muted);line-height:1.45}.knowledge-toolbar{align-items:flex-start}.knowledge-filterbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.knowledge-filterbar select{width:auto;min-width:160px}.knowledge-list{display:grid;gap:12px;padding:16px}.knowledge-article{border:1px solid var(--line);border-radius:18px;background:#fff;padding:18px;box-shadow:0 1px 2px rgba(16,24,40,.03)}.knowledge-article-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.knowledge-article h2{font-size:20px;line-height:1.25;margin:4px 0 0;letter-spacing:-.025em}.knowledge-article p{color:#344054;line-height:1.6;margin:12px 0}.kb-status{display:inline-flex;align-items:center;border-radius:999px;font-size:12px;font-weight:900;padding:6px 10px;background:#f2f4f7;color:#475467;white-space:nowrap}.kb-status.active{background:#ecfdf3;color:#067647}.kb-status.draft{background:#fff8e6;color:#a15c07}.kb-status.inactive{background:#f2f4f7;color:#667085}.tag-row{display:flex;gap:7px;flex-wrap:wrap;margin-top:12px}.tag-row span{display:inline-flex;border-radius:999px;background:#eef7ff;color:#155eef;font-size:12px;font-weight:800;padding:5px 9px}.knowledge-meta{display:flex;gap:14px;flex-wrap:wrap;color:var(--muted);font-size:12px;margin-top:14px;padding-top:12px;border-top:1px solid #eef2f1}.knowledge-actions-row{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}.btn.danger{color:#b42318;border-color:#fecdca;background:#fffafa}.btn.danger:hover{box-shadow:0 6px 18px rgba(180,35,24,.08)}.article-content-source{display:none!important}.inline-status.ok{color:#067647;font-weight:800}.inline-status.error{color:#b42318;font-weight:800}@media(max-width:1180px){.knowledge-layout{grid-template-columns:1fr}.knowledge-grid-2{grid-template-columns:1fr}.knowledge-toolbar{display:block}.knowledge-filterbar{margin-top:12px}.knowledge-filterbar select{width:100%}}